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A Deeper Dive Into Our Automotive BI Enquiry Process

Written by Beth Isaacs Commercial Manager
Beth Isaacs
RWA Automotive Retail - A Deeper Dive Into Our Automotive BI Enquiry Process

Introduction

At RWA Automotive, we believe that every car franchise deserves a tailored approach to automotive business intelligence. Our automotive BI solutions are designed to provide a comprehensive, unified view of your operations, empowering you to make data-driven decisions that drive growth, efficiency, and profitability.

This blog post offers an in-depth exploration of our automotive BI enquiry process, guiding you through each step from your initial contact to the successful implementation of our solution in your dealership.

 

Step 1: A Personalised Discovery Call

Your journey begins with a comprehensive Discovery Call. Our team will delve into the intricacies of your dealership operations, seeking to understand your unique challenges, goals, and existing reporting tools. This initial conversation sets the foundation for a customised solution that perfectly aligns with your business objectives.

Key questions we'll address:

  • What tools are you currently using for reporting? e.g. DMS
  • What are the primary pain points you face in your current reporting process?
  • What are your overall business goals?
  • How do you envision automotive business intelligence improving your operations?
  • Who within your organisation will be utilizing the system?
  • What are their specific needs and requirements?
  • What data sources do you currently have access to?
  • What data are you most interested in analysing?

 

Step 2: Tailored Collateral and Peer Referrals

Following the Discovery Call, we'll provide you with a curated package of materials. 

This includes:

  • Detailed Automotive BI Brochures that showcase our product's capabilities and overall benefits for franchised retailers - including a breakdown of our solutions: PriceSmart, IgniteSales and IgniteAfterSales.
  • Case Studies highlighting successful implementations in similar franchises.
  • Testimonials from a list of satisfied clients who have experienced the positive impact of our solutions.
  • Peer Referrals from similar dealerships in your industry who have partnered with RWA Automotive - if available.

Our goal is to equip you with the information you need to make an informed decision and gain a deeper understanding of how our automotive BI solutions can benefit your business.

 

Step 3: Product Demonstration

Once you've had time to review our materials, we'll schedule an in-person, non-obligatory product demonstration. During this session, our sales and product team will guide you through our automotive BI platforms, using sample data to illustrate its capabilities and showcase the simplicity of its processes and reporting.

During this session, we'll emphasise the following key features and benefits:

  • Data Simplification: How our automotive business intelligence solution consolidates data from various sources into a single, accessible platform.
  • Real-Time Reporting and Analytics: How you can access up-to-date insights and trends to inform your decision-making.
  • Flexibility: How our platform can be tailored to meet your specific needs and preferences.
  • Integration With Existing Systems: How our solution can seamlessly integrate with your DMS, CRM and other business tools.
  • User-Friendly Interface: How our intuitive design makes it easy for your team to navigate and utilise the platform.

To ensure that all your team members' questions are answered, we offer tailored workshops that can be customised to meet the specific needs and concerns of individual team members or groups, providing a more efficient and effective learning experience. These workshops provide a flexible opportunity to delve deeper into specific topics and receive the peace of mind needed to move forward with confidence.

 

Step 4: Live Demo (For Larger Businesses)

When required, we offer a live demonstration of our automotive BI solution. This involves accessing your DMS system to provide a bespoke demonstration and showcase how our system can simplify reporting using data that you recognise and resonate with.

 

Step 5: Contract Signing

At this stage, we've worked closely with you to understand your business and goals, and we're confident in our ability to deliver a solution that exceeds your expectations. Following your automotive BI demonstration, should you wish to proceed, we'll present you with a contract outlining the terms of our partnership and our commitment to your success. It’s now yours to sign!

 

Step 6: Set Up and Ongoing Support

Once the contract is signed, we'll begin the set-up process. Our dedicated Customer Success team will handle the heavy-lifting technical aspects, ensuring a smooth integration with your existing systems and no stress or hassle for your team.

However, our support doesn’t stop once the installation is complete. Throughout the implementation and beyond, we'll provide ongoing support to your business in a variety of methods that all directly benefit your roadmap to success, including:

  • Tailored Training Sessions to empower your team to use the platform effectively - this includes any future updates to our platform.
  • Regular and Dedicated Support via monthly calls, check-ins and emails to address any questions or challenges that may surface.
  • Collaborative Strategy Development with our commercial team to ensure your data strategy aligns with your business goals at all times.
  • Shared Responsibility as we work together to achieve your objectives and rectify any stumbles we may have along the way - we’re here to help no matter the result.

 

Ready To Start Your Journey?

Our automotive BI solutions are designed to drive growth, efficiency, and data-driven decision-making. By partnering with RWA Automotive, you can gain a comprehensive understanding of your business, identify areas for improvement, and unlock the full potential of your data.

Contact us today to learn more about how we can help you achieve your business goals and to start your bespoke enquiry process!

Contact RWA Automotive

Interested to learn more?

Contact RWA Automotive

Interested to learn more?